If you have any questions about the dress,please message me freely,I will reply you as fast as I can.
And I will try my best to help you.
Our standard size is US Size, please choose the right size:
(Just please tell me the color name by leaving a message )
Returning For Replacement or Refund
Your satisfaction is utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the dress has been made to your order specifications. Try on your dress as soon as possible without removing the tags , altering , or washing the dress.
If you are returning or exchange dresses or accessories, please make sure they are in their original condition – unworn , unwashed , unaltered , undamaged , clean , free of lint and hair and with tags intact and attached.
1. Defective , Damaged or Mis Shipped Items
You are eligible for a refund of the full purchase price plus shipping costs for defective , damaged or mis-shipped items. If you believe your items were damaged during delivery , you must first obtain Proof of Damage documentation from your delivery carrier .
2. Sizing or Fitting Issues
As all of our dresses are hand – sewn and custom tailored , the finished gown may vary by approximately one inch in either direction of the specified measurements. To ensure that your dress will still fit you perfectly, our tailors have created all our dresses with additional fabric in the seams to allow minor size modifications to be made easily.
(1) . Dress is not the size you ordered
Should your dress size differ from the specifications of your order by more than one inch , we encourage you to find a local tailor to make adjustments, and we will gladly reimburse you for up to 100% of the product price in tailoring costs. If you choose this option , please remember to request a receipt from your tailor as a copy of it must be provided when requesting reimbursement.
(2) . Dress is the size you ordered but does not fit
A. Dresses that do not fit properly but fit the specifications you ordered can not be returned or exchanged .
B. As our dresses are made with additional fabric in the seams, you can make minor adjustments at a local tailor, at your own cost .
C. Please note: If you order specifications differ too greatly from the final sizing request, resizing may not be possible.
Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our dresses and services. If you have any problems with our Dresses or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you the best customer services.
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